Check In 4:00 to 6:00 P.M. (or by special arrangement).
Check Out 11:00 A.M.
Booking: Rooms will be booked with a credit card guarantee. All major credit cards are accepted. The card you book with will not be charged unless it is a “no call no show”. If this happens, the full amount will be charged to the card on file. For all other reservations we will run your card (or whatever card you choose) or accept cash or check at the time of checkout.
For high request weekends (e.g., graduation, football games, festivals, art fair) a two night minimum may be required and the regular cancellation policy does not apply.
Cancellation Policy: Except for high demand weekends, there will be no charges for cancellations more than seven (7) days in advance. Cancellations requested between four (4) and seven (7) days prior to your reservation will be charged a $25.00 handling fee. Cancellation within 72 hours of arrival will be charged the full amount unless we are able to re-book the room. If rebooking occurs you will be assessed the $25.00 handling fee.
For high demand periods (graduation, football games, art fair weekend, Beer Fest), a two day reservation is required and cancellations less than a week in advance will be charged the full amount unless the room(s) can be rebooked. If we are able to rebook, only the $25.00 handling fee will be assessed and charged to the card on file.
General Policies: The Queen's Residence is privately owned. We reserve the right to refuse services and are not responsible for loss of personal property during your stay. If you leave items behind and wish them returned you must send a prepaid, self addressed envelope or package.
Excessive alcohol use is not permitted and zero-tolerance for drug use on premises will be enforced. Under the above circumstances you may be asked to leave and money for rooms will not be refunded.
No smoking or pets are allowed in the house. If you need information about a kennel, please contact us.
A lost key or key that is not returned successfully within seven (7) days will be charged a $25.00 replacement fee.
Reimbursement will be expected in the case of damage to the property, breakage, or theft.